Now What? How to Disclose a Medical Error

September 14, 2006

Speaker:

Anne Matlow, MD, FRCPC Director, Infection Prevention & Control Programme Medical Director, Patient Safety The Hospital for Sick Children Toronto, Ontario, Canada

Moderator:

Marlene R. Miller, MD, MSc, FAAP Director of Quality and Safety Initiatives Johns Hopkins Children's Center Baltimore, Maryland

By the end of this Webinar, participants will be able to:

• Define the term, "disclosure," and give at least one example of who should disclose a medical error and when disclosure should be performed
• Identify at least one example of ideal disclosure vs. non-ideal disclosure
• Apply two or more strategies to handle disclosure effectively in an ambulatory setting

You Should Participate if you are a(n):

• General Pediatrician
• Pediatric Sub-specialist
• Family Physician
• Resident
• Allied Health Professional (PNP, PA, Nurse)
• Administrator (VP Medical Affairs, Risk Manager, Medical Director)

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