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Telehealth care is an increasing component of pediatric practice. Under pressure to limit office and emergency department utilization and with increasing expectations for access by working parents, pediatricians are finding themselves dispensing more and more advice over the telephone, via e-mail visit, both during and after office hours. Practice surveys have reported that non-face-to-face telephone care accounts for at least 20% of all general care in a pediatric practice and as much as 80% of after-hours pediatric care. Faced with the task of meeting the expectations of parents and health plans, pediatricians find themselves compelled to manage complex medical problems over the telephone, dedicate practice resource, and expose themselves to liability risk with little assurances that these efforts will be compensated until now.
Given the multitude of pressures that pediatricians and the health care system at large face, pediatricians are looking for advice on how to provide high quality, safe, and efficient care via the telehealth modalities.
The Section on Telehealth Care (SOTC) is the AAP home for information on the delivery of pediatric care via e-mail, video conferencing, telephone care, telemedicine and other non-face-to-face technologies. Click on any of the items above to learn more about the Section.