Finding an After-hours Call Center - Profiles of Services
To assist pediatricians who anticipate using a professional after-hours call center, a profile list has been prepared by the Section on Telehealth Care (SOTC) that addresses many of the issues previously discussed.

Efforts were made to invite all after-hours call centers to complete an online survey form profiling their services. Any centers missing from this listing are unintentional. Inclusion in this roster does not constitute an endorsement of the center, the hospital, or any of the commercial products mentioned. If your after-hours call center would like to complete a survey to be added to the profiles listed here, please complete this online survey.

To find an after-hours call center click on your state on the map below.

new mexico Texas Arizona California Nevada Utah Oregon Washington Alaska hawaii Idaho Montana Wyoming Colorado North Dakota South Dakota Nebraska Oklahoma Kansas Maryland Delaware Rhode Island Connecticut New Jersey Massachusetts New Hampshire Vermont New York Maine Pennslyvania West Virginia Virginia North Carolina South Carolina Georgia Florida Alabama Minnesota Iowa Missouri Arkansas Louisianna Mississippi Tennessee Kentucky Illinois Indiana Ohio Wisconsin Michigan

To add your call center to this resource, please click here to complete our survey.

Critical Success Factors in Pediatric Call Centers

AAP News Article "Weigh Costs and Benefits When Selecting After-hours Triage Service"

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