TELEHEALTH CARE-PUBLICATIONS

Publications

Every pediatric practice needs top quality resources on telephone management. Here are some excellent publications from the AAP and the Section on Telehealth Care.

Manuals

Pediatric Telephone Protocols: Office Vers. - 13th Ed. Spiral

Pediatric Telephone Protocols: Office Version-13th Ed. Binder

Pediatric Nurse Telephone Triage: A Companion to Pediatric Telephone Protocols
Telephone Lines - An electronic newsletter for telephone triage staff
Click here to view a sample.
Guidelines - Pediatric Call Centers

Newsletters - Spring 2008

AAP News Articles Click here to view titles

Other Articles of Interest

Decreasing ER Utilization with Nurse Telephone Triage and Establishing a National Network of Medical Call Centers