 Mission | Membership | Education | After Hour Options | Links of Interest | Medical Liability Publications | Payment | Research | Residents | SOTC Leaders | SOTC History Education for Pediatric Residents Suggested Bibliography Fewer than half of all pediatric residencies offer formal training in telehealth care. It is no wonder that evaluating residents' telehealth skills remains a challenge. The SOTC has assembled this bibliography to help program directors and others teach new pediatricians the essentials of telehealth care. For more information, please send an email message to SOTC@aap.org.. Manuals
Manuals Katz HP. Telephone Medicine: Triage and Training for Primary Care. 2nd ed. Philadelphia: F.A. Davis; 2001. Poole
SR. The
Complete Guide Developing Telephone Triage and Advice Systems in for a Pediatric
Office Practice: During Office Hours or After Hours.
Elk Grove Village, IL. American Academy of Pediatrics; 2003. Poole Sr. Pediatric Telephone care. In: Green M, Haggerty RJ, Weitzman M. Ambulatory Pediatrics, 5th ed. Philadelphia: W. B. Saunders; 1999. Schmitt BD. Pediatric Telephone Advice: Guidelines for the Health Care Provider on Telephone Triaging and Office Management of Common Childhood Symptoms. 2nd. Ed. Boston, MA: Little, Brown, and Co; 1999 Wheeler SQ. Telephone Triage Protocols for Infants and Children Birth to 6 Years. Gaithersburg, MD: Aspen Publications; 1997. Telephone
Guideline Books Schmitt, BD.
Pediatric Telephone Protocols: Office-Hours Version.
11th ed. Elk Grove Village,
IL : American Academy of Pediatrics; 2006 Thompson, DA. Adult Telephone Protocols: Office-Hours Version; Littleton, CO: Decision Press; 2003 Wheeler, SQ. Telephone Triage Protocols for Infants and Children: Birth to 6 Years. Gaithersburg, MD: Aspen Publishers; 1997 Journal
Articles Issacman DJ, Verdile VP, Kohen FP: Pediatric Telephone advice in the emergency department: Results of a mock scenario. Pediatrics. 1992;89:35-39 Katz HP, Wick W. Malpractice, meningitis, and the telephone. Pediatr Ann. 1991;20:85-89 Luberti A: After-Hours Telephone Care: Options for the Pediatrician. Pediatric Annals, 2001;30: 249-254 Melzer
SM, Poole SR. Reimbursement for Telephone Care. Pediatrics.
2002;109:290-293 Poole SR, Schmitt BD, Carruth T, Peterson-Smith A, Slusarski M. After-hours telephone coverage; the application of an area-wide telephone triage and advice system for pediatric practices. Pediatrics. 1993;92:670-679 Schmitt BD. Calls about sick children: a triage system for the office. Contemporary Pediatrics 1998;15:138-148 Yanovski SZ, Yanovski JA, Malley JD, Brown RL, Balaban DJ. Telephone triage by primary care physicians. Pediatrics. 1992;89:701-706 Resources
on Teaching Residents Telehealth Care Skills Evens S, Curtis P. Using patient-simulators to teach telephone communication skills to health professionals. Journal of Medical Education. 1983;58:894-898 Ottolini MC, Greenberg L. Development and evaluation of a CD-Rom computer program to teach residents telephone management. Pediatrics. 1998;101:e2 Telephone
Care Training for Physicians. In: Poole SR. The Complete
Guide Developing Telephone Triage and Advice Systems in for a Pediatric Office
Practice: During Office Hours or After Hours. Elk Grove Village, IL.
American Academy of Pediatrics; 2003. Wood PR. Pediatric resident training in telephone management: a survey of training programs in the United States. Pediatrics. 1986;77:822-825 Wood PR, Littlefield JH, Foulds DM. Telephone management curriculum for pediatric interns; a controlled trial. Pediatrics. 1989;83:925-930 Evaluating
Pediatric Call Centers |
