Openings in Elk Grove Village, IL

The AAP is headquartered in Elk Grove Village, Illinois, a northwest suburb of Chicago, and maintains a staff of approximately 450 employees. Activities of the Academy include advocacy for children and youth; public education; research; professional education; membership services and advocacy for pediatricians.

Openings in Washington, DC

The Washington DC office was established in 1970 to ensure that children's needs would be addressed by the federal government. The Washington Office, known as our Department of Federal Affairs, has 15 full-time professionals and administrative staff covering a multitude of complex child health and related issues.

The AAP is an Affirmative Action/Equal Opportunity Employer of Minorities, Women, Individuals with Disabilities, and Veterans. The AAP actively recruits all qualified candidates without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, veteran status, disability status, or any other protected class. EEO is the Law.

Positions available in Elk Grove Village, IL

Application Developer

Would you like to work for an organization that is truly focused on improving peoples' lives? At the American Academy of Pediatrics (AAP), the nation's leading advocacy organization for children's health, we have an exciting new position for an experienced professional to develop technical specifications, write software code, conduct functionality testing of new applications, and provide technical leadership and support to the user community. Reporting to the Manager, Applications Support this individual will participate in a variety of key activities including participating in project status meetings, leading technical brainstorming sessions, developing technical design specifications from the ground up, developing software application in C# and SQL, and implementing various testing procedures to verify changes. Qualified candidates will have a Bachelor's degree in Computer Science or an equivalent combination of related education and work experience , 3-5 years experience in software development using an object oriented language and application design is required, experience using relational databases (SQL Server or above), Visual Studio (.net 2010 and above), and C# as a development language essential. Proficiency with transact SQL programming (2008 and 2012) and C# is required, along with an ability to learn other languages and applications. Knowledge of .net and SharePoint are highly desirable. The chosen candidate needs to possess excellent communication, interpersonal and analytical skills, and be willing to work on some weekends when required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/707 and visit our "How To Apply" page.

Bilingual Customer Service Representative I

The American Academy of Pediatrics has an excellent opportunity in our Customer Service Center for an individual who must be English/Spanish bilingual, and able to fluently read, write, speak and translate both languages to provide premier service to our members and other customers, ensuring quality and efficiency in every contact. The individual in this position will have primary responsibilities for a variety of customer service functions including order entry, respond to and resolve inquiries from members and customers (via phone, e-mail, fax, regular mail), as well as providing web site technical assistance. The qualified candidate will have a high school diploma or equivalent (some college courses preferred) and at least 2 years customer service experience required preferably in a multi-channel (e.g. phone and e-mail) environment. Must have excellent communication, analytical, and organizational skills. PC literate (MS Office, Internet, e-mail) and the ability to learn new software products required. Some overtime may be necessary.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/713 and visit our "How To Apply" page.

CME Accreditation Coordinator

The Division of Continuing Medical Education (CME) of the nation's leading advocacy organization seeks a detail oriented individual who can manage multiple priorities simultaneously and within deadlines to coordinate and review CME activity accreditation documentation/files for completion and compliance with Accreditation Council for Continuing Medical Education (ACCME) Accreditation Criteria and Standards for Commercial Support, AMA Physician's Recognition Award (PRA) standards and policies, AAP Credit standards, and AAP CME quality standards; oversee the development, implementation, follow up, and review of outcomes measurement activities for DOCME activities; administer the AAP Credit application process; coordinate the annual AAP CME/CPD Award; assist with the development and maintain the functionality of electronic systems/databases that support the accreditation function of the CME program; and verify and data enter CME activity information in the ACCME PARS system for ACCME annual reporting. Qualified candidates will be a high school graduate or equivalent required (Bachelors degree in business, education, communication or other relevant discipline preferred), 3-5 years office/administrative experience, including database management required. Experience with ACCME Accreditation Criteria and Standards for Commercial Support, AMA PRA standards and policies, and/or continuing medical education activities highly desired, and proficiency with MS Office and database software (e.g., SharePoint) required. Some travel, weekend work and overtime required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/712 and visit our "How To Apply" page.

Manager, Data Analytics

The American Academy of Pediatrics, a member organization of over 62,000 members and the nation's leading advocacy organization for children's healthcare, seeks an adaptable manager to join our fast-paced Division of Quality. This position will lead the division's efforts to leverage clinical and performance improvement data to explore patterns, connections, and develop valuable insights aimed to improve children's healthcare quality. In addition to assisting in the development of a national strategy of how digital data can improve children's healthcare quality and member value, this individual will support the growth of grants and external funding related to quality improvement (QI) and health information technology (HIT). This position will work collaboratively with AAP staff to foster the growth and spread of a culture of QI across the organization by cataloging all existing clinical/improvement data sources, developing a plan for future management, and leveraging Big Data to strengthen children's healthcare quality. In addition, this position will develop and maintain consistent collaborations with institutions, investigators, and AAP member-led groups, and lead division efforts in obtaining and managing new grants to support QI and HIT efforts, including the facilitation of grant writing. Qualified candidates will possess Masters degree in health service administration, public health, or other related areas with emphasis in epidemiology, informatics, biostatistics or a related field; PhD in the area of health care data analytics is highly preferred. A minimum of three years' experience in the management of health care services is required, including program development, implementation, and evaluation; management of large databases and understanding of how to link these data sources to the development of actionable health care innovations; grant writing; and/or collaborating with various internal groups and external (national) organizations. Experience in publishing original health services research and QI studies are preferred.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/711 and visit our "How To Apply" page.

Manager, eCommerce

The American Academy of Pediatrics, the nation's leading advocacy organization for children's healthcare, seeks a collaborative manager to join our Department of Marketing and Publications. This newly created position will provide strategic direction and implementation to optimize eCommerce for all business units within the AAP and ensure the attainment of business objectives and revenue targets. The manager will control site content, platform performance, product marketing/promotion, pricing, competitor analysis, SEO, and analyze and evaluate data to achieve our eCommerce vision. This position will work cooperatively with AAP staff to solicit feedback to ensure AAP's eCommerce goals are achieved; develop, manage, and edit site content and navigation on the AAP Store to ensure positive user experience and increase online sales; and collaborate with product managers and marketing staff on pricing strategies to ensure appropriate continuity across product lines and member/customer groups. This position will also recommend marketing and promotion campaigns for existing product lines and new product launches; plus develop integrated plans with IT staff and third-party vendors to leverage new technologies that enhance site functionality and the user experience. Qualified candidates will possess a Bachelor's degree in marketing, communications, business or related discipline; a minimum of five years' experience managing a large, high transaction volume online and mobile eCommerce/online merchandising site, including content/site/product information management, marketing, SEO, Web analytics, budgeting, forecasting, and pricing strategy. Experience within a medical association or non-profit environment is a plus. Proficiency with MS Office required, along with demonstrated technical abilities working with applications such as eCommerce platforms, content management systems, product information management systems, and web analytics. Experience with Episerver and PIM Inriver is preferred. Some travel and weekend work may be required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/710 and visit our "How To Apply" page.

Program Assistant (grant funded)

The Division of Developmental Pediatrics and Preventive Services at the American Academy of Pediatrics is seeking an individual who can work independently on multiple projects while maintaining a high level of detail and providing administrative support for the Head Start National Center on Health (NCH) and Bright Futures National Center (BFNC). Reporting to the Manager, Head Start National Center on Health, this individual will plan and coordinate staff and member travel arrangements; process expense forms and reimbursements; gather and ship training materials and equipment; arrange NCH and BFNC conference calls and internal meetings and appointment logistics; maintain NCH and BFNC staff calendars; take notes/minutes during NCH and BFNC calls and meetings; process contract/consultant invoices; review and process monthly staff credit card statements; draft and format correspondence, reports, minutes, proposals, drafts, and other materials; and assist in the implementation of other NCH and BFNC project activities as requested. Candidates must have a high school diploma or equivalent (some college course work preferred), 1 year general administrative experience required, proficiency with MS Office required, and experience with meeting planning preferred. Some travel, weekend work and overtime may be required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/709 and visit our "How To Apply" page.

Program Manager (Grant Funded)

The Division of Children with Special Needs at the American Academy of Pediatrics seeks a Program Manager to manage the Medical Home Chapter Champions Program on Asthma, Allergy and Anaphylaxis. A successful candidate will be an independent self-starter with strong writing and multi-tasking skills who has the ability to implement program objectives and deliverables. Reporting to the Manager, Medical Home Initiatives, this individual will provide support to program goals and objectives related to adoption and implementation of the medical home for children and youth with asthma, allergy and anaphylaxis. The successful candidate will also coordinate and implement educational and quality improvement initiatives to support a network of pediatricians and other health professionals with providing comprehensive, team-based, family-centered care. The successful candidate will support efforts to advance policies that support family-centered asthma, allergy and anaphylaxis care within the medical home. We are seeking an experienced program manager to coordinate multiple program activities including oversight and support to the project expert group, webinar series implementation, the development of best practice tools, and directing chapter/practice involvement. Responsibilities also include meeting planning, writing of reports and project communications, meeting minutes preparation, budgeting and supporting the established network of chapter-level project leadership on medical home, asthma, allergy and anaphylaxis. Bachelors degree in public health, health administration, public administration, health policy, education or related field required, Masters degree preferred. Three to five years experience in program coordination and management, including budget management, required; preferably in a medical association or national advocacy organization. Public health planning and administration experience is highly desirable, as well as knowledge of public health issues, health education strategies, prevention, asthma, allergies and other chronic conditions, and medical home concepts. Must be able to manage multiple projects simultaneously, and some travel and weekend work may be required. The AAP offers an excellent work environment, competitive salary, and a very comprehensive benefits package. Additionally, we are an Equal Opportunity Employer (Minority/Female/Disabled/Veteran) that values the strength diversity brings to our workplace. As a reaffirmation to our employee-focused culture, since 2005, the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference HR/W/554 and visit our "How To Apply" page.

Positions available in Washington, DC

Assistant Director

The American Academy of Pediatrics (AAP), a national health care association, seeks a highly talented person for Assistant Director in our Department of Federal Affairs located in Washington DC. Responsibilities include representing Academy child health policies and positions on federal legislative and regulatory issues to governmental entities, individuals, organizations, coalitions and AAP members. Ideal candidate will have at least five to seven years of demonstrated experience on Capitol Hill, with the federal government or an advocacy organization. JD or other advanced degree in liberal arts, science, health, government or other related discipline required, or an equivalent combination of relevant education and federal legislative and regulatory work experience. Excellent leadership, communication, and organizational skills are essential, along with exceptional interpersonal capabilities, strong analytical and interpretive abilities and supervisory experience. Experience working on child health issues preferred. Must be available for weekend work and travel.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference MM/DC and visit our "How To Apply" page.

Manager, Social Media Community

The Washington, DC office of American Academy of Pediatrics (AAP) seeks a highly motivated person to join its public affairs team as a Social Media Community Manager. This is a new position to the AAP whose primary responsibilities will be to develop, maintain, monitor and analyze the AAP's presence on all social media platforms. This includes working with AAP staff and pediatricians to ensure consistent messaging across all social media platforms with the goal of cultivating a proactive, engaging social media presence. Reporting to the Director of the Division of Advocacy Communications in the Department of Public Affairs, the Manager will create social media concepts and detailed implementation plans and make recommendations for tactics, resources and timelines to advance child health priorities on social media. While based in Washington, DC, this position is highly collaborative with AAP colleagues based in Elk Grove Village, Illinois, so regular travel is required. The Manager will regularly and proactively engage with AAP members on social media platforms and provide technical assistance and training on how to effectively use social media. A primary role of the Manager will be to manage and maintain the voice of the Academy's brand, and build and maintain positive relationships while engaging in direct dialogue with relevant social media constituents. The candidate should have an interest in children's health, a Bachelor's degree in communications, journalism, marketing or related discipline, and have at least three years of previous work experience managing social media platforms, including the development, execution and analysis of social communications. Digital advocacy and non-profit medical association experience are preferred. Excellent verbal and written communication skills, including the ability to draft clear and concise social media content and articulate unfamiliar social media concepts, are a must. The candidate should also have knowledge of current best practices on managing social-media driven crises and be able to leverage social media management and web-based analytic tools. Proficiency with MS Office and Internet sourcing are required, as well as a mastery of core social media platforms and blogs, with a desire and technical acumen to learn new and trending platforms. The ideal candidate will be a creative, strategic thinker, highly energized and able to manage multiple priorities simultaneously, respond quickly to time-sensitive matters, and work both independently and collaboratively. Some weekend work and regular travel required.

We offer an excellent work environment, competitive salary and a comprehensive benefits package. If interested, please reference MM/DC and visit our "How To Apply" page.

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